Remote IT support

With modern day business so reliant on technology, any IT issues need to be addressed swiftly to minimise the impact on business. Our Remote IT Support service delivers a fast, efficient and cost effective solution for addressing the majority of IT support issues – over 90% of computer issues can be solved remotely by our support helpdesk without the need for an on-site visit by one of our engineers.

There are a number of tasks that can be completed via remote support which include

• Removing viruses
• Installing, reinstalling, and upgrading software
• Removing unused software
• Creating new email accounts
• Running data backups, like backing up your Outlook emails
• Configuring wireless networks (like changing an SSID or wireless key)
• Configuring VPNs and remote access
• Completing computer software and hardware audits

To get started,

Download TeamViewer

Please call us on 0800 699 0232, and let one of our technicians know the displayed ID number to connect to your computer.